While many of us see the festive season as a time to kick back and relax, for the retail sector it is the busiest time of the year. With high volumes of high-value stock, seasonal staff and more capital flowing through our premises than any other time of the year staying safe is a definite priority.
Maintaining visibility throughout your store, being alert to suspicious activity and taking precautions during the opening and closing of your facility are excellent places to start. However, there is more you can do to keep yourself, your business and your employees safe this festive season.
10 Things To Keep Your Store Safe:
- Suspicious vehicles – Be vigilant of what is around your business, especially at opening and closing times.
- Suspicious persons – People who intend to shoplift often wear inappropriate clothing for the weather – such as heavy coats during hot days.
- Be prepared for a crisis – Having a list of emergency numbers clearly visible means your employees know who to call in an emergent situation.
- Be prepared for crime – Placing static panic buttons in strategic areas of your store, like in the cash office, storeroom, or under the till register can help employees call for help in armed robbery scenarios.
- Shine a light – Keep the premises well-lit, both inside and out, especially at night so that patrols and security can clearly see potential intruders.
- Travel together – Two or more staff members should leave the premises together at the end of shifts.
- Stay visible – Use a clearly public entrance to the business and avoid any secluded entry points not covered by surveillance cameras.
- Clean your cameras – Make sure all individuals can be clearly identified by the cameras as the video footage assists the SAPS with investigations.
- Test your cameras – Inspect your CCTV cameras regularly, ensuring they are fully functioning without any blind spots.
- Deposit cash ASAP – Do not keep a large amount of cash inside the store and change your pattern of banking to avoid being tracked and targeted.
Sustainable security is a balance between a safety-conscious employee culture, a properly equipped property and employers who prioritise creating a safe working experience. Letting your customers and staff know that you care about their safety this busy season will make your customers feel safe and your staff feel valued – both of which boost your confidence and your bottom line.
If you have any safety concerns to share, please contact one of the following numbers:
· 10111 – SAPS (South African Police Services)
· 107 – City of Cape Town Disaster Management
· 021 565 0900 – Geocentric Control Room